We are looking for a Technical Support Specialist who understands the value of nurturing customer relationships, providing thoughtful solutions and showing customers you care. We are passionate about making our customers happy and we hope you are too.
Your role will be as a knowledge centre to answer technical questions from our customers and your colleagues in the Sales and Support teams, advise customers on optimal network configurations, and troubleshoot when things go wrong.
You’ll be working with our sales and customer support teams in our new Brooklyn, NY office as well as our colleagues at our HQ in Copenhagen, Denmark. This is your chance to be part of a dynamic, young team in a fast-growing startup and to help give our customers the best possible experience.