It wasn’t easy but we fixed it

Recently Google eliminated support for the H264 video encoding mechanism that we are usually using to compress the stream before sending it to an Airtame. It meant that users with ChromeOS65+, unfortunately, couldn’t stream. With our latest update, we’re introducing support for the VP8 encoding and decoding mechanism in the Chromebook app and on the Airtame device respectively. We put a lot of time and effort into solving the problem, and we’re happy to announce that we succeeded.

All users are important

Our solution is platform-agnostic, and not being able to stream using Chromebook was problematic for many of our users. Solving it relieves a lot of stress in environments that utilize several platforms, such as classrooms. Part of ongoing strategy with fixing bugs and solving issues like this is to get feedback from our users as we update the product.

We’re constantly evolving and improving Airtame, and we can’t do it without inputs, comments, and suggestions from all of you who use it or would like to use it. We have a proactive approach to talking with customers, with equal weight on customer success and customer support. It means that we not only focus on solving current issues but also deep-dive into longer conversations. That way, we foster better long-term relationships and stay updated on what’s on your mind.

Make sure to update your Airtame devices firmware and roll-out the latest Chromebook App, to ensure that users can keep streaming after your Chromebooks have been updated.

Are you a Chromebook user or do you plan to be? If you have any special requests or suggestions on how we can improve the experience, please let us hear them.

Need a refresh on how to stream from a Chromebook? This article will help you.

The post Great news! Chromebook streaming is fixed appeared first on Airtame.

Some of the improvements you’ll find in this new app include:

• New Setup Flow, including support for Ethernet and ad-hoc network
• Chromebook streaming to multiple screens
• Fixed MSI and portable issues (related to autostart, autoupdate)
• Re-allowed dot in the name of Airtame devices

Ready to update? Of course you are! Go click the green banner in your app ?

Have a question, request or a product feature idea? We’d love to hear from you. You can reach our support team directly via email (support@airtame.com) or setup a call time and we’ll get back to you.

The post Download v3.2.0 of the Airtame app appeared first on Airtame.