1. What is Airtame?

Airtame is a wireless presentation solution. You can use it for mirroring the screen of your computer or mobile device (using the Airtame app), to a larger display (e.g., TV or projector) that has the Airtame device plugged in.

You can mirror your screen to one or multiple Airtame-equipped displays simultaneously. Here’s how.

2. How much does Airtame cost?

Airtame 2 devices are 499 per unit (charged in Euros or USD, depending on your location, excl. VAT). You can find all of our pricing and shipping options here.

If you use Airtame, you are entitled to the finest customer support, as well as the latest news on future software and firmware updates. We might even ask you help test some of our beta launches.

3. Does Airtame ship to my country?

We currently ship to 58 countries. You can visit www.airtame.com/pricing and check if your country is listed in the “Shipping To” drop-down menu.

If your country is not listed, this is because we do not yet have the certification to ship there. Feel free to contact us at support@airtame.com to see if we have any resellers who ship to your location.

4. How long does shipping take?

On average, shipping your Airtame order will take:

• 3-7 business days (United States)
• 5-8 business days (Canada)
• 2-5 business days (European Union)
• 3-10 business day (Rest of the world)

Please note that delivery time varies depending on your location and how fast your order is processed by the country’s customs department. Find out more here.

5. What is Airtame’s return policy and warranty period?

We offer a 30-day risk-free trial (refund does not include return shipping costs). The warranty period is 2 years within the EU, and 1 year for the rest of the world.

6. How can I get help with my Airtame solution?

At Airtame we guarantee that you will always get help from a real person and not just an automated system. You can get support by:

• Messaging us via the live chat on our website and Airtame app
• Sending an email to support@airtame.com
• Scheduling a call
• Checking the guides available on our Help Center

7. What’s the difference between Airtame and…

Google Chromecast

Airtame works with WPA2 Enterprise networks and in environments using two separate networks. Chromecast lets guests at home stream without connecting to your home WiFi.

Airtame offers a free platform for managing an unlimited number of devices from the Cloud. Chromecast does not offer a device management tool.

Chromecast can only be managed one-to-one on the local network. Airtame can be managed in bulk and via the Cloud, even from a remote location.

Airtame does 2-click screen mirroring from a computer app that works on any device. Chromecast does 6-clicks desktop casting through the Chrome browser.

If you want to easily watch movies and entertainment at home, you should buy a Chromecast.

If you want a streaming solution optimized for your professional needs, Airtame is the Chromecast alternative for businesses and schools.

Barco Clickshare

ClickShare sells for a range of $1,750-$5,000, while Airtame has a scalable price tag at $299 per device that fits the budget of any business or educational institution

ClickShare requires a device plugged into your computer, while Airtame uses an application and only requires a device plugged into the TV or projector.

ClickShare lets multiple users stream to the same TV at once, while Airtame lets a user stream from one computer to multiple TV’s.

AppleTV

If you want a device agnostic option for your school or business that lets you stream wirelessly, Airtame is the Apple TV alternative for your needs.

If you only own Apple devices and want to easily watch movies and entertainment at home, you should consider the Apple TV.

Find more comparison Airtame comparison articles here.

8. What are the requirements for using Airtame?

To use Airtame, you will need a TV, projector, or monitor with either an HDMI port (or a DVI or VGA to HDMI adapter).

You will also need a computer or mobile device (smartphone or tablet) to wirelessly present from. The Airtame app that you use to present is available for Windows, MacOS, Chromebook, Linux, iOS, and Android devices.

Airtame works best when connected to a local network.

Click here for the full list of requirements.

9. What can I have as a background?

When Airtame is not being used for a wireless presentation, it can show versatile content including:

• Custom images
• Websites
• Dashboards
• One of the first four Homescreen apps – Unsplash, Trello, Google Slides and World Clock

This can be done through your Airtame’s setting as well as the Homescreen page in Airtame Cloud.

10. What can I stream from mobile devices?

Please note that you when using a smartphone or tablet you can stream to one Airtame-equipped screen at a time. Streaming to multiples screens simultaneously is only possible from a computer.

iOS devices:

You can use the Airtame app for iOS to display specific content (e.g., photos), or you can fully mirror your iPhone or iPad’s screen using the built-in AirPlay functionality of your iOS device.

Simply select the Screen Mirroring option from the control center panel on your iOS device and click on the name of the Airtame device you would like to mirror to.

Please check this article for detailed steps.

Android devices:

Using the Airtame app for Android, you can stream supported files that are locally stored on your device, as well as cloud-based content. You can show:

• Images: JPEG, PNG
• Documents*: Word, PDF, Pages, Excel, Numbers, PowerPoint (animations, unfortunately, won’t work), Keynote.

*Must be converted to PDF for streaming.

11. What latency (delay) can I expect when using Airtame?

• When presenting without audio: 0,4-08, seconds
• When presenting with audio: 1 second

Learn more here.

12. How do I set up an Airtame Cloud account?

To create an Airtame Cloud account:

1. Navigate to airtame.cloud
2. Fill out Organization name and press “Next”
3. Fill out your email address and password
4. Press “Create account”
5. Add devices to the Cloud account

13. How do I become a reseller?

While we sell directly via our website, we also like to partner with trusted resellers around the world, who have close ties to the local community, and are able to advise local workplaces on using Airtame as a wireless AV solution.

For now, our main focus is on the United States and Europe. If you want to become a reseller or if you consult other companies in selecting and setting up AV or IT equipment, please fill out the relevant form for your region here:

• European reseller request form
• US and Canada reseller request form (currently not actively looking to take on more resellers; applications will be added to a ‘waiting list’)

Alternatively, you can contact us directly at sales@airtame.com.

If you are looking to purchase Airtame for your organization, but would rather do so through a recommended reseller that you’d like to introduce us to, then please do not hesitate to let us know.

14. Why use an Ethernet adapter?

Using an Ethernet adapter can help by:

• Providing extra stability
• Increasing the transfer speed
• Offering extra setup possibilities
• Minimizing interference
• Increasing security

Airtame sells Ethernet adapters via our website.

Find out more here.

15. How do I set up my Airtame on the local WiFi?

Connect the Airtame to your display’s HDMI port, and power the device via the display’s USB port or using the power adapter provided in the box.
Get the Airtame app on your computer (it’s not possible to set up Airtame from a mobile device).
Open the Airtame app, wait until you see a green banner showing your new Airtame’s name, and click “Set Up”.

See the full guide here or click here to see how to set up using an Ethernet adapter.

Still have a question? Check out our Help Center, or reach out to us directly. We’re happy to talk.

The post Airtame – the Frequently Asked Questions (FAQs) appeared first on Airtame.

Product

Airtame is a wireless streaming device which helps people work better. It’s powered by embedded Linux on custom-built hardware, with a diverse software stack ranging from our carefully-tuned firmware and high-performance C++ streaming engine, to our cross-platform Electron/React desktop application and Golang Cloud platform.

Technology

How do you make video streaming with high quality and low latency work in poor network environments? How do you integrate four different operating systems? How do you scale cloud backend to support tens of thousands of concurrently connected devices? These are just some of the many difficult challenges we face every day, and we work hard together to solve them. It’s an exciting opportunity to work alongside software, hardware and firmware deliverables with tasks that aren’t repetitive.

We have experts across the entire spectrum of technology. It gives everyone the chance to learn what they don’t know and challenge their own way of thinking. More than that, it’s a unique spread of technical knowledge, something we put it to good use every day working with the complexity of the product. Team structures are fairly flexible, and we’ve had several people start working in a specific range of activity, then gradually move to other areas of problem-solving.

Our talented engineers work with different tools, languages and types of infrastructure, and they are driven towards producing high-quality, maintainable code and software. Frequent code reviews, linting, and pairing are all integral components of our engineering culture. Significant ownership and responsibility over projects is key to our organization. Every developer is able to have a an impact on the direction of the product, and the company as a whole.

Our engineering teams

Streaming team:

In charge of the high-performance streaming pipeline, written in C and C++. And our cross-platform Application, made in Electron and JS.

Cloud team:

Working on the cloud-based administration portal for the Airtames and our upcoming internal digital signage platform called Homescreen. The tech stack here is Golang, React, AWS.

Firmware team:

Leading the efforts on the OS running on the Airtame. They cover everything from the bootloader, Linux kernel, to networking and graphics.

Infrastructure team:

Making sure our internal and external services are up and running. They do Docker, AWS, Ansible, Puppet and Jenkins.

QA team:

Ensuring the quality of our releases. They focus on both automated and manual testing. The tech stack is Python, JS and Jenkins primarily.

Community

In the past, people have relocated to work with Airtame’s Engineering team, and we pride ourselves for our sense of community.

Work is a nice mix of laidback and laser-focused. We know when to work hard, but we make sure to have fun along the way as well. Once per quarter, we host internal hackathons to get the creative juices flowing. No idea is too big, wild or crazy, and some of them might even be implemented afterwards. We value a relaxed environment where socializing is encouraged, but never mandatory. Sometimes, we even pack our toothbrush and go off-location. Here’s the Airtame team at the last offsite event, Workathon 2017 in Corfu, Greece.

Flexible work hours make all the difference to balancing work/life. That’s why 20% of an engineer’s working hours can be used to work on anything they want. It fosters creativity and independence, and we know for a fact that hobbies can lead to solid ideas of implementation.

We’re remote-friendly, something that has been put to good use by several engineers in the past. Airtame is made up of many different nationalities and clever minds, and no one should feel weighed down by the fact that they’re far from home.

Check out this Favro board we made about the Airtame culture.

What does the team say?

“Airtame is a great place for engineers who thrive on learning. I really enjoy our team breakfasts and roundtable discussions, where I can level up my knowledge in areas ranging from hardware design and kernel development to browser APIs and frontend frameworks, plus lots more in between. With 20% time, quarterly hackathons and flexibility to move between projects, I’m constantly developing my skill set, which helps keep my work fresh and engaging.”

Andrew Keating, Lead Software Engineer

Join the team!

See the full list of job openings here. To learn more about what others think of us, take a look at our company overview.

Ready to join our ambitious team? Send your CV and application to tech-jobs@airtame.com letting us know why you would be a great fit. We can’t wait to meet you!

The post Why join the Airtame engineering team? appeared first on Airtame.