There’s a new update out for the Airtame app! Some of the noteworthy things in this update to look out for are: less buffer time for video streaming, no more typing in IP addresses, and chat support directly inside the app.

What’s in it for you?

Don’t feel like reading the details? Here’s a quick recap of what’s in store for you:

Less delay in video mode
Type in device name to connect
In-app chat with our support team
New rate your stream notification
In general, better notifications

Video delay cut down to 1 second

When you enable audio (which we recommend you do when playing videos), you might have noticed we add a 2.5 second buffer. This helps audio and video stream smoothly.

We’re excited to say that this buffer is now lowered to 1 second. That means the delay between your computer and Airtame is cut down, but you still keep a nice, smooth stream.

Type the device name to connect

Our Connect with IP feature is super handy when your network doesn’t allow the devices to be automatically discovered. As nifty as the feature is, we know it’s sometimes annoying to remember all those numbers when you have a lot of Airtames on one network.

With our new Connect via DNS feature, you can type in the device’s name to find your Airtame on the network. Some configuration might be needed to use this feature since you will have to have DNS mapping enabled on your network.

Long time, no talk

We want to improve how we communicate with our users and how we collect feedback. That’s why we’ve added some small new features to help you

Chat with us in the app

Ever needed to have a quick chat with our tech support during a streaming session? We want to make ourselves available to you as much as we can, which is why we’ve included this clever little chat button.

Click on the chat button and send us a message if you have questions, a comment, or feedback. We’d love to hear it all!

Note that currently our available live support hours are 10 am – 5 pm Central European Time (CET). Be sure to add your email so we can follow up with you.

Rate your stream

Whether Airtame streams like a dream or has the occasional hiccup, we want to know what you think. Every once in awhile after a streaming session, we’ll ask you to rate your stream using a simple set of smileys.

We’re personally excited about this in the office because it’s going to help us learn more about your experience with Airtame and help us pinpoint potential problems.

Better notifications to keep you in the loop

You can expect the app to communicate with you more, especially to let you know if there’s a problem.

For example, on Mac, Windows, or Linux, if the app fails to launch properly, you will see a popup letting you know a problem occurred.

And if your device isn’t compatible with our app, you’ll get an error message letting you know. So now if you can’t stream with Airtame, you’ll have a better idea whether it’s an issue with Airtame or with your device.

Bugs and other fixes ?

Aside from the more splashy additions we’ve covered so far, app update 2.3 includes some nice fixes and improvements that we think you’ll like.

The Airtame software wasn’t able to capture the contents of the computer screen if you had display scaling enabled on Windows. Now, even when scaling is enabled, you will be able to stream.
There were some external screen resolutions with the OSX app that saw the dreaded spinning wheel when attempting to stream. This has now been fixed!
Our portable app for Windows will stop automatically opening when you start your computer up. This will stop those pesky warning messages from popping up, which some of you were seeing.
The app was crashing sometimes if the device wasn’t discovered on the network fast enough or if the device was too slow to start a stream. This is fixed and shouldn’t cause any more problems.

There were other fixes that we won’t cover in this post, but each and every fix will make your Airtame experience smoother.

Go update your app

Why are you still reading this instead of getting all the good stuff in this app update? 🙂 Open your app and click the green banner.

Looking for the Portable app? Go to our Downloads page here.

Questions? Feedback? Write to us.

Interested? Let’s talk.

Jessica Navarro

All product, all the time. As Product Communications Manager, Jessica takes complicated product stuff and makes it easy to read stuff. When she isn't writing and editing for Airtame, she's on the hunt for the best Mexican food in Denmark.

New App 2.3: Introducing less delay in video mode!