Hult’s entrepreneurial vision also colors the school’s approach to technology. Their goal is that technology should adapt seamlessly and make life easier for the students and faculty, as well as the IT staff that needs to support it. This strategy is the main reason behind Hult’s choice to install Airtame. Hult’s faculty and students are happy, the IT staff has freed up hours to focus on more valuable tasks, and the technology setup on campus is simplified.
Watch the video below to hear what Hult has to say about Airtame in their own words:
Running a business school with campuses located across the world is not too different from running a global business in which students are your customers. As a nonprofit institution, it is crucial for Hult to stay sustainable and make every penny count.
To remain sustainable, you need a healthy flow of both new customers and returning customers. Any Business 101 course can quickly tell you that the only way to achieve this is by keeping customers – or in this case, students – happy. This is exactly what Hult works to maintain.
The students are my customers. If they are not happy they won’t recommend and refer the people they know. We want to deliver the best possible experience to everyone who comes here.
Tom Campbell, Campus Technology Manager
Keeping students happy is all about hosting brilliant lecturers and offering the facilities students need to get the most out of their studies. For example, Hult’s London campus has 24 huddle rooms to make group work run as smooth as possible. Each of these rooms has a TV and an Airtame device. Since switching to a wireless solution, students are happy they can easily work together without any tech hassle.
I used it with my team and we were able to quickly switch between two laptops as well. Didn’t have to swap cables only to realize that the cable that fit in theirs didn’t work in mine. Very useful!
Dani Werner, MBA Student
Apart from keeping students happy, the IT staff should also get some satisfaction working with the tech products on campus. ## Keeping tech simple We all want technology that just works but no one more so than the IT administrators. Previously at Hult, the IT staff had to do constant manual checks and repairs onsite. This can make the day feel unproductive when you had to spend it running back and forth from the server room.
Every week, we would manually go around and check that the cables and adapters in the rooms were properly connected and working. With Airtame, we don’t have to do that anymore.
Tom Campbell
Using a wireless solution now means the IT department doesn’t have to worry about broken cables and missing adapters. The Airtame device is hidden out of sight and instructions on the table show new users how to connect to the screen.
Managing this setup is even easier with the free Airtame Cloud platform. The IT team can quickly log in to a web portal and check that all of their Airtame devices are online and updated. They can check that the devices are running the right background content and even see when they are in use. If one or more units need to be updated or rebooted, the IT team can do this in 2 clicks.
Using Airtame has made it possible for Hult to simplify the tech setup wherever they have screens. It’s about more than just eliminating cables.
Airtame’s customizable background lets Hult show a slideshow with upcoming events and exams on every screen when people are not streaming to them.
Up until recently, this job was done by a signage player dedicated to this one task and connected to each screen. Users had to switch between different TV sources via a control panel on the wall if they wanted to go between the slideshow and sharing their screen. It goes without saying, this was a pain.
Airtame can do both without changing the TV source, so now Airtames run a Google Slides show with all the latest information. And if a user needs to share their screen, they can click the start button from the app to start streaming at any moment.
Using Google slides with Airtame has also reduced the time for me to get content on the screens. I let our other staff create the content they need in PowerPoint, which is what they are used to. From there I can easily upload them to the Google Slides show that is already running on the Airtame devices.
Tom Campbell
Maybe it’s Hult’s entrepreneurial spirit, but to Hult, it’s a big perk to work with a company that sees eye to eye with them and their values.
The best thing about Airtame is that our feedback has always been welcomed with open arms and we’ve been met with the promise of improvement.This promise has been fulfilled time and time again through the updates and new features.
Tom Campbell
Airtame has customer service at the heart of our team. We love working with great organizations and companies to help them do the best work possible. You don’t only buy Airtame’s hardware and software, but you also get a team that feels personally dedicated to making your workplace a well-oiled wireless machine.
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